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nbn’s Sky Muster™ satellite service now available from broadband retailers

Published: Thursday, 12 May 2016 at 12:00:00 AM

nbn has now successfully launched its wholesale broadband satellite service Sky Muster™, helping to bridge the digital divide by enabling fast broadband access for around 400,000 rural, regional and remote Australians.

Since blasting 36,000kms into space in October last year, the satellite and 10 nbn™ ground stations have undergone extensive testing and monitoring, including end-user trials. Around 200 homes in regional and remote areas have trialled the Sky Muster™ satellite service and have been pleased with the results. On average, the trials have delivered speeds of up to 25/5Mbps for end users trialling the service.

nbn Chief Customer Officer John Simon said the state-of-the-art Sky Muster™ satellite is designed to provide access to fast broadband for many areas that have never had it before. “The nbn Sky Muster™ satellite service will make a truly transformational difference to rural and remote Australians as we offer some of the world’s fastest and largest consumer satellite broadband plans to remote and isolated areas of Australia,” he said.

“Broadband is essential for modern living. People in remote and isolated parts of the country will be better able to run their businesses, learn, stay in touch with friends and family and access new telehealth services online. Australia is a uniquely vast country, making online connections increasingly critical.”

“We have teamed up with our delivery partners and now have a field force of over 600 trained technicians ready to connect homes around the country. It will take some time to get all eligible premises connected due to the sheer size of our 7.69 million km2 country, so we ask for patience as our teams travel around to install the service.”

Mr Simon said that the launch of the Sky Muster™ satellite service is all part of nbn’s goal of connecting eight million homes and businesses to fast broadband access by 2020.

“This is a proud day for us as it’s an important delivery milestone for nbn and rural Australia, and we are being recognised for our dedicated approach to remote households offering up to four times faster speeds and three to six times more data than existing consumer satellite services offering great value for end users,” he said.

A variety of different broadband plans are available from providers and pricing compares favourably with current international and local commercial satellite and mobile internet plans.

The launch of nbn’s commercial satellite services is delivering the Government’s commitment to bring high-speed broadband to rural and regional Australia.

For more information on eligibility and retailers visit: or freecall nbn on 1800 687 626.

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